Troubleshooting Common Issues: Monitors

How to troubleshoot peripherals effectively

What we refer to as peripherals are components such monitors, keyboards, mouses, track pads, printers, scanners, and basically anything we connect to our computer (PC) that would enable additional functionalities. Those additional components are considered external and if happen to be different make and model rarely get the OS updates and support needed. What this means is that most often issues related to them must be manually taken care of and additional research of the vendor and their releases might be required.

Monitors

Your computer display is one of the most important parts of your setup — it’s your window into everything you do. When the screen starts flickering, showing faded corners, or goes completely blank, it can disrupt your work, gaming, or even basic use. Fortunately, most display problems stem from simple causes such as loose cables, outdated drivers, or incorrect settings — and can be fixed with a few systematic steps.

Below is a comprehensive guide to diagnosing and resolving computer display issues on both Windows and macOS systems.


1. Check Cable Connections and Power

Before diving into software troubleshooting, always start with the physical connections. A loose or damaged cable is one of the most common causes of display flickering, blank screens, or color distortion. Of course every individual case the issue might be caused by a number of other things but the physical connections would be the first ones for inspections.

Steps to Verify Connections

>Ensure the monitor’s power cable is firmly plugged into both the outlet and the back of the display. Loose cables are more common than you think, make sure to check every connecton especially if you are setting up a new PC.

>Try using a different power outlet or surge protector — faulty power sources can cause intermittent flickering. The issue might not even be the PC or the monitor at all.

>If you’re using HDMI, DisplayPort, DVI, or VGA cables, disconnect and reconnect them on both the monitor and computer ends.

>Inspect the cables for visible wear, bends, or frayed ends. Even minor damage can affect signal quality.

>If possible, test with another cable or use a different input port on your monitor to eliminate port-related issues.

Tip: Many modern monitors have multiple inputs (e.g., HDMI1, HDMI2, DisplayPort). Make sure your monitor is set to the correct input source using its built-in menu buttons, which can be checked by looking at the naming right below or above the port on the back of your monitor.

2. Restart and Power Cycle Devices

Sometimes, minor electronic glitches can cause the display to behave abnormally. Performing a power cycle helps clear residual electrical charge and reset hardware components. A power cycle is the second best guess for repair when troubleshooting it is what saved Apolo14’s landing according to historical documents and became a standard troubleshooting technique ever since.

How to Power Cycle:
  1. Shut down your computer.
  2. Turn off your monitor and unplug both devices from the power source.
  3. Press and hold the power button on each device for about 15 seconds to discharge stored electricity.
  4. Plug them back in and turn them on.

! A simple restart or power cycle can often fix random flickering, temporary black screens, or monitor detection issues.


3. Test with Another Device

To determine whether the issue lies with your monitor or your computer, perform a quick cross-test. You can test this by:

  • Connecting a different monitor to your computer.
  • Or, plug your current monitor into another computer or laptop.

If the display works fine on another device, your computer’s graphics card or drivers might be the problem. If the issue persists across devices, the monitor itself may need repair or replacement.


4. Adjust Display Settings

Incorrect display settings are another common source of visual problems. Screen flickering, pixel stretching, or blurry text can occur if the resolution, refresh rate, or scaling are misconfigured.

On Windows:
  1. Go to Start → Settings → System → Display.
  2. Under Scale and Layout, make sure both Scale and Display Resolution are set to the system’s Recommended values.
  3. Scroll down to Advanced Display Settings and check your Refresh Rate — try increasing it if flickering continues.
On macOS:
  1. Click Apple Menu → System Settings → Displays.
  2. Review Brightness, Resolution, and Refresh Rate options.
  3. If the screen flickers often, switch to a higher refresh rate (e.g., 60Hz or 120Hz, if supported).
Extra Tip:

If your display appears overly bright, dim, or washed out, use your monitor’s built-in menu to manually adjust contrast, color temperature, and brightness levels.


5. Update Graphics Drivers

An outdated or corrupted graphics driver can cause serious display issues, including black screens, crashes, and screen tearing. Keeping your drivers up to date ensures compatibility and optimal performance.

Windows:
  1. Right-click the Start Menu and select Device Manager.
  2. Expand Display adapters.
  3. Right-click your graphics card and choose Update DriverSearch automatically for drivers.
  4. Follow the on-screen instructions.

You can also manually install drivers by visiting your GPU manufacturer’s website:

To quickly restart your graphics driver on Windows, press Windows + Ctrl + Shift + B.

macOS:

macOS graphics drivers are integrated into system updates, so keeping your OS current ensures you’re running the latest version.

  1. Click Apple Menu → System Settings → General → Software Update.
  2. Install any available system or firmware updates.

6. Boot into Safe Mode (If Screen Is Blank or Flickering)

Safe Mode starts your computer with only the essential drivers and services, allowing you to pinpoint whether the problem is caused by third-party software or display drivers.

Windows Safe Mode:
  1. Go to Settings → Update & Security → Recovery.
  2. Under Advanced startup, click Restart Now.
  3. When prompted, choose Troubleshoot → Advanced Options → Startup Settings → Restart.
  4. Press 4 or F4 to boot into Safe Mode.
Mac Safe Mode:
  1. Shut down your Mac completely.
  2. Turn it on and hold the Power button until the startup options appear.
  3. Select your startup disk while holding Shift, then click Continue in Safe Mode.

Once in Safe Mode, check if the flickering or blank screen persists. If the problem disappears, it likely stems from a software conflict or third-party driver.


7. Inspect for Physical Screen Damage

Sometimes, the issue isn’t software — it’s hardware. Physical defects like backlight bleeding, burn-in, or cracked LCD layers can cause dim or discolored spots on your screen.

Common Physical Issues:
  • Backlight bleed: Uneven brightness near the edges or corners.
  • Dead pixels: Tiny black or colored dots that don’t change.
  • Burn-in: Persistent images “ghosted” on the display (common in OLED screens).

If these problems persist, they may require professional repair or screen replacement. Adjusting brightness or contrast may reduce the visibility of these defects, but won’t permanently fix them.


8. Additional Troubleshooting Steps

  • Check power settings: Some laptops lower screen brightness to save power — disable adaptive brightness or battery saver mode.
  • Update BIOS/UEFI: Occasionally, outdated BIOS firmware can interfere with GPU or display recognition.
  • Reseat GPU (for desktops): If you’re comfortable opening your PC, remove and reseat your graphics card carefully.
  • Try external display: If a laptop screen is malfunctioning, connecting to an external monitor can help isolate whether the issue is internal or GPU-related.

Display issues can be frustrating, but most stem from minor, easily fixable causes like loose cables, software conflicts, or outdated drivers. By taking a structured, step-by-step approach — starting from physical checks and working up to software diagnostics — you can often resolve problems without professional help.

However, if none of these steps fix your issue, the problem may be hardware-related. In that case, contacting a certified technician or manufacturer support is the best course of action.

Maintaining a healthy display setup with proper updates, cable care, and periodic calibration ensures your screen remains bright, clear, and reliable — keeping your digital world as sharp as it should be.

To be continued… (Next up: Troubleshooting Keyboard & Mouse Issues)

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